Privacy Policy

Last updated: 29 October 2026

Your privacy matters to me, and I want you to feel comfortable knowing how your personal information is collected, used and handled when you visit my website.

This Privacy Policy explains how Alicia Rafiei collects, uses, stores and shares personal information through this website and related services.

1. Who I Am

This website is operated by Alicia Rafiei, based in South Australia, Australia.

For questions about this Privacy Policy or your personal information, please contact:

Business name: Alicia Rafiei

Email: hello@aliciarafiei.com

Website: https://www.aliciarafiei.com

2. Information I May Collect

Depending on how you interact with my website and services, I may collect:

Your name and email address when you subscribe to my newsletter, download a free resource or contact me.
Information you voluntarily provide through forms, messages, surveys or community interactions.
Purchase and transaction details when you buy a product, workshop or membership.
Technical information such as your IP address, browser type, device information, referring website and website activity.
Information collected through cookies, analytics and similar technologies.

I aim to collect only the information reasonably necessary to provide my content, products, services and communications.

3. How I Use Your Information

I may use your personal information to:

Send newsletters, creative inspiration, educational content and promotional emails when you have subscribed or otherwise agreed to receive them.
Deliver free resources, digital products, workshops and other purchases.
Provide customer support and respond to enquiries.
Manage access to memberships, courses and online communities.
Improve my website, content, products and services.
Understand how visitors use my website.
Maintain website security, prevent misuse and meet applicable legal obligations.

I do not sell your personal information to advertisers.

4. Email Marketing

I use Flodesk to manage my email subscribers and send newsletters, updates, free resources and promotional communications.

When you subscribe through a signup form, your information is processed through Flodesk.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in my emails.

You may also contact me to request that your email address be removed from my mailing list, subject to any information I am legally required to retain.

5. Digital Products, Purchases and Memberships

Some products and services are delivered through third-party platforms, which may include Shopify, Skool and other course or digital product delivery providers.

When you purchase a product or join a membership, the relevant platform may collect and process information necessary to complete your transaction, provide access and manage your account.

Payment information is processed by the applicable payment provider. I do not directly store your complete credit card details through this website.

Please review the privacy policies of the relevant providers for more information about their data practices.

6. Cookies and Website Analytics

My website may use cookies and similar technologies to support website functionality, understand visitor activity and improve the browsing experience.

These technologies may collect information such as your browser, device, pages visited and interactions with the website.

Some cookies are necessary for the website to function, while others may support analytics, embedded content or marketing features.

Where available, you can manage cookies through your browser settings or the cookie preference controls displayed on the website.

Disabling certain cookies may affect some website features.

7. Affiliate Links and External Websites

Some links on my website are affiliate links, which means I may receive a commission when you make a qualifying purchase.

Affiliate partners may use cookies or tracking technologies to attribute referrals and purchases.

When you click an affiliate link or visit an external website, the third party's privacy policy and terms may apply.

I encourage you to review those policies before sharing personal information.

8. How Your Information Is Shared

I may share personal information with trusted service providers where reasonably necessary to operate my website and business.

These may include:

Website hosting and management platforms.
Email marketing providers.
Online shops and payment processors.
Course, workshop and membership platforms.
Analytics and website performance services.
Automation and customer support tools.

I may also disclose information where required or authorised by law.

I do not share personal information with third parties for their independent marketing purposes without an appropriate basis.

9. International Data Processing

Some of the third-party platforms I use may store or process information outside Australia.

This may include countries where those service providers or their infrastructure are located.

Where applicable, I take reasonable steps to select reputable service providers and protect personal information in accordance with relevant legal requirements.

10. Data Security and Retention

I take reasonable steps to protect personal information against unauthorised access, misuse, loss, interference and disclosure.

However, no online system can be guaranteed to be completely secure.

I retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records and complying with legal obligations.

When information is no longer required, I take reasonable steps to delete or de-identify it where appropriate.

11. Accessing or Correcting Your Information

You may contact me to request access to, or correction of, personal information I hold about you.

You may also request deletion of information, subject to any legal, contractual or legitimate recordkeeping requirements.

I will consider and respond to requests in accordance with applicable privacy laws.

If you have a concern about how your personal information has been handled, please contact me using the details below so I can investigate and respond.

Where applicable, you may also have the right to make a complaint to the Office of the Australian Information Commissioner.

12. Children's Privacy

My website and business resources are primarily intended for adults interested in creativity, digital products and creative businesses.

I do not knowingly seek to collect personal information directly from children through this website.

If you believe a child has provided personal information without appropriate permission, please contact me.

13. Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in my website, business activities, service providers or legal obligations.

Any updates will be published on this page with a revised date.

14. Contact Me

If you have questions about this Privacy Policy or how your information is handled, please contact:

Alicia Rafiei

South Australia, Australia